复杂适应视角下团队正式与非正式沟通及其匹配机理研究

摘要基于复杂适应系统(CAS)理论的“合法系统”“影子系统”等概念,引入情境双元能力核心变量,提出了三条路径模式,探讨团队正式与非正式沟通及其匹配影响绩效的权变机理。研究结果表明:团队正式沟通通过情境利用能力的路径影响短期绩效,非正式沟通对其有阻碍效应;团队非正式沟通通过情境探索能力的路径影响长期绩效;团队正式与非正式沟通匹配通过情境双元能力的路径影响短期和长期绩效,正式与非正式沟通发挥互补效应。产业类型分别对正式与非正式沟通发挥有调节的中介作用。

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	吴亮
	吕鸿江

关键词： CAS 正式与非正式沟通匹配情境双元能力

Abstract： Based on the concepts of “legal system” and “shadow system” of the complex adaptive systems theory and the variable of contextual ambidexterity capability, this paper proposes three path patterns to discuss the contingency mechanism of formal and informal communication and its matching on performance. The results indicate that formal communication affects short-term performance through contextual exploitation capability, and the informal communication has a hindrance effect. Informal communication affects long-term performance through contextual exploration capability. The matching between them affects performance through contextual ambidexterity capability, and both play a compensatory effect. In addition, industry type plays a moderated mediator role in formal and informal communication separately.

Keywords： CAS Formal and Informal Communication Matching Contextual Ambidexterity Capability

收稿日期 2019-02-25; 接受日期 ;

基金资助:国家自然科学基金项目 (71472036);国家自然科学基金资助项目(71872041);江苏省普通高校研究生科研创新计划项目(KYZZ16_0141)

作者简介: 吴亮(1988— ),男,安徽来安人,博士,讲师,主要从事战略管理与组织理论研究;吕鸿江(1975— ),女,甘肃徽县人,博士,教授,博士生导师,主要从事组织理论与复杂适应系统研究。

引用本文:

吴亮, 吕鸿江.复杂适应视角下团队正式与非正式沟通及其匹配机理研究[J]. 经济经纬, 2019,6: 103-109

WU Liang, LYU Hong-jiang.A Research on Contingency Mechanism of Formal and Informal Communication and Its Matching: Based on the Perspective of CAS[J] Economic Survey, 2019,V36(6): 103-109

链接本文:

http://www.jjjw.org.cn/CN/ 或 http://www.jjjw.org.cn/CN/Y2019/V36/I6/103

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