The Influence of the Service Outsourcing Supplier’s Competitive Strategy on the Demanders’ Decision
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Abstract This paper studied the impacts of service suppliers’ competitive strategy (geographic strategy, service strategy and management strategy) on the demanders’ outsourcing decision with the data of Outsourcing Research Network project of Duke University. The results include: when a supplier established near-shore delivery center or global delivery center (geographic strategy), supplied client-specific service (service strategy), expanded service scale and scope (management strategy), the demander was inclined to outsource its business to this supplier. On the contrary, if a supplier offered some near-core service, the demander would not outsource the business to the supplier. Finally, this paper put forward some suggest on global delivery, service scale and onshore outsourcing.
CHEN Fei,BO Wei-Wei. The Influence of the Service Outsourcing Supplier’s Competitive Strategy on the Demanders’ Decision. Economic Survey, 2017, 34(1): 075.
2017, Vol. 34 
