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| The Influence and Mechanism of Employee Service Orientation on Customer Service Outcome ——From the Perspective of Service Interaction |
| LI Jian-xin, LUO Jing, LIU Hong-shen |
| School of Management & Economics, Changsha University of Science & Technology, Changsha 410114, China |
| Cite this article: |
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LI Jian-Xin,LUO Jing,LIU Hong-Shen. The Influence and Mechanism of Employee Service Orientation on Customer Service Outcome ——From the Perspective of Service Interaction. Economic Survey, 2016, 33(3): 0114.
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| URL: |
| http://www.jjjw.org.cn/CN/Y2016/V33/I3/0114 |
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2016, Vol. 33 
