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| 2016, Vol. 33(3): 114-119 DOI: | ||
| The Influence and Mechanism of Employee Service Orientation on Customer Service Outcome ——From the Perspective of Service Interaction | ||
| LI Jian-xin, LUO Jing, LIU Hong-shen | ||
| School of Management & Economics, Changsha University of Science & Technology, Changsha 410114, China | ||
| Received 2015-10-13 Revised 2016-05-16 | ||
| Supporting info | ||
| null | ||
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