Abstract Based on the questionnaire to the residents’ satisfaction with the basic public service in large and medium-sized cities, small city and small towns, the authors figure out that the overall resident satisfaction to the public service in China is not high, with the small city outperforming the others. Resident satisfaction in large and medium-sized cities is lower than that of small city and small towns. Therefore, it is not right to take the view that public service in large and medium-sized city is better than that in small city and small for granted. To boost the equity of the public service, different policies are needed in different sizes of cities and small towns.