A Research on Contingency Mechanism of Formal and Informal Communication and Its Matching: Based on the Perspective of CAS
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A Research on Contingency Mechanism of Formal and Informal Communication and Its Matching: Based on the Perspective of CAS
WU Liang1, LYU Hong-jiang2
1.School of Management Science and Engineering, Nanjing University of Finance and Economics, Nanjing 210023, China; 2.School of Economics and Management, Southeast University, Nanjing 211189, China
Abstract Based on the concepts of “legal system” and “shadow system” of the complex adaptive systems theory and the variable of contextual ambidexterity capability, this paper proposes three path patterns to discuss the contingency mechanism of formal and informal communication and its matching on performance. The results indicate that formal communication affects short-term performance through contextual exploitation capability, and the informal communication has a hindrance effect. Informal communication affects long-term performance through contextual exploration capability. The matching between them affects performance through contextual ambidexterity capability, and both play a compensatory effect. In addition, industry type plays a moderated mediator role in formal and informal communication separately.
WU Liang,LYU Hong-jiang. A Research on Contingency Mechanism of Formal and Informal Communication and Its Matching: Based on the Perspective of CAS. Economic Survey, 2019, 36(6): 0103.
2019, Vol. 36 
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