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| 2015, Vol. 32(3): 108-113 DOI: | ||
| Research of Service Recovery Quality Improvement Based on Bounded Rationality | ||
| SHAN Mi-yuan,ZHANG Xiao-jun,ZHANG Ren-long | ||
| (Business School,Hunan University,Changsha 410082,China) | ||
| Received 2015-05-07 Revised 2015-05-07 | ||
| Supporting info | ||
| null | ||
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