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| 2013, Vol. 1(4): 94-98 DOI: | ||
| Service Quality Dimensions Measurement and Factor Analysisi in Banking Sector | ||
| WU Guan-zhi1, ZHANG Hao2, SHI Zhang-jian1, HAN Ji-dong1 | ||
| 1.School of Business Renming University of China, Beijing 100872, China; 2.Information Center Social Sciences,RUC, Beijing 100872, China |
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| Received 2012-11-20 Revised 2013-07-18 | ||
| Supporting info | ||
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